You may be entering the wrong password. No worries! An easy way to resolve this issue is to just reset your password. To do that, click on the "sign in" tab at the top of the KelbyOne site. A pop up will come up prompting you to log in. Click on the "forgot password" link on the bottom right.
From there you'll be taken to a page to enter the username or email that you use on your account and click "reset password."
KelbyOne will email you a secure link to the email address on your account to reset your password. Follow the instructions in the email to set your new password.